Section 01

Information We Collect

When you submit our demo booking form, we collect the following information:

  • Your name and phone number
  • Email address (optional)
  • City and property type
  • Any message or specific concern you share with us
  • UTM / tracking parameters to understand which channel brought you to us
  • Standard browser and device data via analytics tools

We only collect what is necessary to schedule your free water test and demo, and to follow up with you.

Section 02

How We Use Your Information

  • To call you within 24 hours and schedule your free on-site demo
  • To share relevant product information, pricing, and after-sales support details
  • To understand which marketing channels are most effective so we can serve you better
  • To maintain records of customer interactions for service purposes
We do  not  sell or share your personal data with any third parties for marketing purposes.
Section 03

Data Storage

  • Your form submission is stored securely in Google Sheets, accessible only to the Bounten customer team
  • Email notifications of your booking are sent internally to our team only
  • Data is retained for as long as needed to provide our service or as required by law
Section 04

Cookies & Tracking

We use the following tools to understand how visitors interact with our website and to measure our advertising:

  • Google Tag Manager — manages analytics and tracking scripts
  • Meta Pixel (Facebook) — measures Facebook and Instagram ad performance
  • Google Analytics / Google Ads — measures website traffic and conversions

These tools may set cookies on your device. You can clear or disable cookies at any time through your browser settings without affecting the core functionality of this page.

Section 05

Your Rights

  • Request deletion of your personal data at any time
  • Opt out of follow-up communications by simply telling us when we call
  • Request a copy of the data we hold about you
  • Request corrections to any inaccurate information

To exercise any of these rights, email us at info@bounten.com and we will respond within 7 working days.

Section 06

Contact Us

For any privacy-related questions, data requests, or concerns:

Section 07

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will always reflect the most recent version.

Continued use of our website after any changes constitutes your acceptance of the updated policy.